Carpet Cleaning FAQ - Rescue Pro Clean

Do I need to Vacuum before the carpet cleaning service?

We do ask that you vacuum prior to our arrival. This will help improve the efficiency of our cleaning service.

However, we will vacuum on all carpet cleaning jobs.  While routine vacuuming will extend the life and beauty of your carpets, it is not a necessary step for the service we provide.

Do you move furniture?

No, we ask that you move items that you want off the floor prior to our arrival. You can put smaller items up on beds or couches, so we can cover more areas.

Do you guarantee removal of all spots or stains?

We  cannot guarantee that we will remove all spots or stains. There are  substances that can permanently discolor the carpet fibers. The age of  the carpet and the type of carpet fibers also plays a factor in this.  The technician will try to determine if this is the case prior to  cleaning but they are not always able to determine this before trying to  remove the spots.

Do I have to be home while you are cleaning?

No. As long as we have access to a hidden key or code, we just need to call and do a credit card payment over the phone prior starting the job. We can take before and after pictures for you and text them to you along with a professional receipt.

How long will it take for my carpets to dry?

Unlike some cleaning methods where your carpets may get soaked and take 1-2 days or longer to dry, our process is typically dry in 1-2 hours. Preventing mold, loosening of the carpets and other potential problems

Lights & Lighting

Please turn on all lights and open blinds before arrive. We can't clean what we can't see and having plenty of light ensures we can do the best cleaning possible for you.

What about parking?

Please leave a space in your driveway closest to the entry of your home for our vehicle.

What payment methods do you accept?

We accept Cash, Check, or Debit/Credit Cards

Our Services

Carpet Cleaning

Brick Floor Cleaning

Wood Floor Cleaning

Shower Restoration

Upholstery
Cleaning

Tile & Grout Cleaning

Our Service Areas

Hattiesburg, MS
Petal, MS
Laurel, MS
Purvis, MS
Ellisville, MS
Lumberton, MS
Richton, MS
Sumrall, MS
Brooklyn, MS
Moselle, MS